8 common questions about remote care and virtual consultations answered

When virtual consultations started getting attention a few years ago, the debate was about whether it is ethical to consult a patient, even your own, without actually meeting them. But as more health providers began to see the merit in remotely communicating with their patients, the question soon became, “How can we make this work?”


Increase clinic revenue with virtual house calls

If given the choice most of your clinic’s patients would probably welcome the option of having house calls from their doctors. They could avoid travel time, long waits in the waiting room and additional costs. This is particularly pertinent for elderly patients. But how would this impact your clinic revenue?


How telemedicine helps clinics treat mental health problems

One in four people is likely to be affected by mental illness. Alarmingly, nearly two-thirds of people with mental illness do not seek help, according to reports by WHO. Fear of discrimination, stigma and lack of awareness are some of the reasons for this. Lack of timely intervention and delaying treatment could be reasons contributing to these growing numbers.


How digital health is improving access to physical therapy

Recently, a physical therapist wrote about how he quit his successful practice to move into a digital health start-up. Why? Because he felt that the scope of his conventional practice was limited. He had managed to bring it to a point beyond which he felt he could do no more for his practice or his patients.


The Three Stages of Patient Portal Adoption

“To be, or not to be”

That is truly the question when it comes to patient portal adoption. Interestingly, despite being a decade old, patient portals have not seen the adoption one would expect. A lot has been said about why patient portals are necessary but studies show that a vast majority of hospitals, clinicians and their patients are not using these portals.


Top tips on how to improve revenue with clinic management software

With healthcare reforms and mounting costs, hospitals have been faced with a lot of pressure to increase profitability without compromising on the quality of care. Add to it the need to stay updated and relevant with their patients. Hospitals and clinics have to constantly maintain the balancing act of consistently providing the best care without cutting corners while also growing profits and increasing revenue. However, this does not have to mean expansion, additional infrastructural costs or increasing resources. There are smart and effective ways that your practice can grow profitably.


Get patients to check their health symptoms with you rather than Google

The sight of patients wielding printouts or swiping through “health websites” on their phone is common in doctor’s offices nowadays. Checking health symptoms online is something doctors have come to expect from their patients. As much as it is empowering patients, online health searches have also endangered their health, given the amount of unverified and spurious information available online. So much so that it has led to the coining of the term “Cyberchondria”.


How to get positive online patient reviews about your practice

Buying a new phone, car, going on holiday or even choosing a restaurant to dine out? Chances are the first place you’re likely to look is an online review website. Why? Because rather than counting on eloquent adjective-laden promotional descriptions, most people prefer reading real reviews from other people. Patient reviews about medical practices are no different.


How is online appointment scheduling beneficial to a medical practice?

A growing number of healthcare practices worldwide are going online with appointment booking systems. Hospitals, clinics, therapeutic groups, name it and they have it. There is a greater need, now more than ever, to understand why such systems not just actually work, but potentially benefit the practice and its patients.


Ethics of healthcare marketing for physicians and medical practices

A lot has been said against physicians marketing themselves and their services. It is the convention that those practicing in “learned professions” like medicine and law should abstain from advertising or marketing themselves so as to uphold the value of their profession. Advertising has also been deemed to be misleading and likely to influence potential clients.


Benefits and drawbacks of telehealth services going mobile

A video call with a patient in another city or country may have seemed like a far-fetched idea a decade ago. Yet, with technology growing by leaps and bounds, telehealth is here and revolutionizing healthcare. Clinics, hospitals and health providers have started to adopt telemedicine and made it a part of their medical practice, extending a helping hand to more patients than ever before.


How technology can improve patient care and adherence

Most doctors would attest to the fact that their patients have at some point not adhered to their prescription. Unfortunately, this could impact their health outcomes for lack of continuity in their care, not to mention increase healthcare costs. Medication non-adherence is one of the causes for poor health outcomes. This stems from patients misunderstanding prescriptions, not having an adequate understanding of their health condition and also not following-up with their providers.


8 Simple and Effective Time Management Tips for Doctors

Figuring out how to grow a medical practice, attending CME seminars, meeting as many patients as possible and handling administrative responsibilities in your clinic can be a challenge. It can be stressful and also cause you to compromise by either limiting face time with patients or having to curtail time spent with family and friends. Effective time management can help physicians tackle this problem and establish a work-life balance. Managing time is integral to your practice as it could mean better healthcare delivery and increased revenue, helping you do your job better.


18 ways on how to increase patient referrals to your clinic

Patients are an integral part of every medical practice. We all know this. But just how important are they? While a packed practice schedule means steady revenue, it is equally vital to have these numbers multiply. The simple truth is that patients play a key role in marketing your practice as well. Given the advent of Internet usage, patients are more inclined to get recommendations on hospitals and health providers from online searches as well as relying on word-of-mouth recommendations. A study by Google showed that 84% of patients use both online and offline sources for hospital research. Therefore, it is important for physicians to optimize their practice (both online and offline) to ensure patient satisfaction.


Why patient education is important for health providers

“How much information should doctors provide patients?”

An often asked question among physicians. It is a tough call for doctors to make as they are required to balance providing information for patient education in order to ensure transparency in care versus having to be sensitive to how patients will receive said health information.


What is the difference between EMR, EHR and PHR?

The growth of digital healthcare has given rise to new definitions for provider-patient interactions. Among the commonly used terms, we often hear of EMR (Electronic Medical Records), EHR (Electronic Health Records) and PHR (Personal Health Records). Most often these terms are used interchangeably to refer to online health records. However, they are known by different names due to being defined based on the degree of ownership and accessibility of the health data.


35 Compelling Reasons Why Social Media Is Important In Healthcare

The importance of social media in marketing has been discussed quite extensively. Its influence is quickly being appreciated and the role it plays in healthcare is no exception. In a world where people are more likely to look up general health queries online rather than ask a health professional, it is pertinent to understand the scope of social media in healthcare. This is particularly true in a generation of digitally connected patients. The applications of social media are numerous and adopting it would mean that your hospital and practice is moving with the times.


Is telemedicine the future of healthcare?

It is no secret that telemedicine has changed the way doctors interact with and treat patients. Despite its many advantages, the adoption of telemedicine has been slow and not without obstacles. Which therefore brings up the question – Can telemedicine be the future of healthcare delivery?


Why empowering patients is important for health providers

Like any relationship, a provider-patient relationship also requires good communication and trust in order to work towards a common goal. In this case, that goal would be to ensure better health outcomes. This is why patient empowerment is exceedingly becoming a necessity in healthcare today. In fact, health policies in several countries around the world are implementing strategies to increase patient empowerment in order to get them more involved in their health care.


7 Ways To Make Your Patient Portal Work For You

You’ve probably set up your patient portal now and believe that should be sufficient to reach out to your patients. While setting up a patient portal is a good first step towards patient engagement, there is a lot more that needs to be done in order to reap its benefits.


Patient Satisfaction: How Important Is It To Increase Revenue?

In a time where good quality, reliable health care comes with a hefty price-tag, patients are more skeptical about the reliability of health providers. And this is not just a problem that is faced by the uninsured.


Patient Engagement and How It’s Shaping Healthcare

Everyone seems to agree that healthcare providers should be promoting patient engagement- but, what does this mean? Simply put, this refers to patients and their healthcare providers working together to achieve improved healthcare outcomes by using information technology.