Your Virtual Practice Help Center
Getting Started(14)
- White-Labelling your Virtual Practice
- How do I access my Provider and Patient Portals?
- Setting up an SMS Gateway Account for Your Virtual Practice
- Getting Started With Your Virtual Practice
- Managing Your Practice Locations
- Setting Up Your Clinic Services
- Setting up Video Consultations
- Adding Team User Accounts and Profiles
- Defining Offered Services and Timings of your Healthcare Providers
- Helping Your Patients to Use the Virtual Practice
- Setting Up to Accept Patient Payments Online
- Setting up the Mobile-friendly Patient Portal
- Subscribing to a Virtual Practice Plan
- Compatible Browsers and Devices for your Virtual Practice
Video Consultations(11)
- Requirements and Best Practices for Holding Video Consultations
- Attending a Video Consultation session
- Inviting a Patient to the Provider Waiting Room for an Instant Call
- Configuring Tax Rates for services
- Generating Video Consultation Service Reports
- Setting up Video Consultations
- Appointment Calendar Settings
- How Video Consultations Work in the Virtual Practice
- Video Consultations on the Virtual Practice Mobile App
- How to View and Confirm a Video Appointment
- How to resume a Video session if it is interrupted
Text Consultations(6)
- Managing Text Consultation Settings for each Healthcare Provider
- Configuring Tax Rates for services
- Setting up Text Consultations Service in your Virtual Practice
- Benefits of Using the Virtual Practice to Handle Text Consultations from Your Patients
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Managing and Answering Patient Text Consultations in the Virtual Practice
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How Do Patients Ask & Pay for Text Consultations in the Virtual Practice
Managing Your Healthcare Team(10)
- Reassigning the Primary Account Owner of Your Virtual Practice
- Helping Healthcare Providers Self-Register to your Virtual Practice
- Managing Text Consultation Settings for each Healthcare Provider
- Assigning Healthcare Providers to Patients
- Configuring Accessibility of Patients
- Defining Roles for Team Users
- Adding Team User Accounts and Profiles
- Defining Offered Services and Timings of your Healthcare Providers
- Managing Your Virtual Practice Primary Account
- Specifying Unavailable Days For Consultations
Billing and Payments(24)
- Integrate Wompi with your Virtual Practice Account
- Integrate WiPay with your Virtual Practice Account
- Integrate Ebirr with your Virtual Practice Account
- Integrate Square with your Virtual Practice Account
- Integrate MTN with your Virtual Practice Account
- Generating Video Consultation Service Reports
- Exporting Billing Reports
- Integrate Paynamics with your Virtual Practice Account
- Integrate Paysera with your Virtual Practice Account
- Integrate Kashier with your Virtual Practice Account
- Integrate Placetopay with your Virtual Practice Account
- Integrate M-PAiSA with your Virtual Practice Account
- Integrate JazzCash with your Virtual Practice Account
- Handling Refunds with Payment Credits
- Integrate SSLCOMMERZ with your Virtual Practice Account
- How to Assign Payment Credits to your Patients
- Integrate Your Stripe Account With Your Virtual Practice Account
- Integrate Your Razorpay Account With Your Virtual Practice Account
- Setting Up to Accept Patient Payments Online
- Managing Your Offline Payments
- Integrate PayPal Checkout payment gateway With Your Virtual Practice Account
- Viewing Billing Reports in Your Virtual Practice
- Using the Virtual Practice to Manage Billing in Your Clinic
- Integrate Your Paystack Business Account With Your Virtual Practice Account
Patient Health Data & Records(8)
- What happens to the data in my Virtual Practice if I discontinue using the product?
- Managing Patient Data in Your Virtual Practice
- Choosing Measurement Units for Health Data
- Uploading and Accessing Medical Reports
- Maintaining Administrative Patient Details
- Health Journal for Better Patient Collaboration
- Comprehensive Health Profile
- Choosing Health Trackers for Your Patients
Managing Patients and Patient Encounters(13)
- Configuring Chat Support in your Virtual Practice
- Viewing Patient Registration Reports
- Creating Lab Orders
- Managing Family Accounts
- Managing Prescriptions
- Importing Patients to the Virtual Practice
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Adding Patients to the Virtual Practice
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Updating a Patient’s Personal Health Records
- Setting Up Frequently Prescribed Medications
- Creating Patient Categories
- Creating Consultation Notes for Patient Encounters
- Sending Patient Notifications
- Prescriptions for Patient Medication
About the Virtual Practice(7)
- Virtual Practice Overview
- Creating Your Own Virtual Practice
- Features of the Virtual Practice
- How does Virtual Practice help save time and ensure better health outcomes?
- Secure Communication For Healthcare Providers
- Compatible Browsers and Devices for your Virtual Practice
- Virtual Practice Widget Integrations