Patients invariably have questions about their medication, symptoms, variations in their health condition and various other health concerns. Rather than having patients contact you over non-secure channels like SMS, messaging apps or phone at inappropriate times, the Text Consultations feature in the Virtual Practice enables healthcare providers to ensure that all questions are channelled through a secure system.

Better Control of Your Time: Being an asynchronous consultation mode Text Consultations give you the healthcare provider control over the timing during which you can deal with such queries. You can take the necessary time to review patient information, consult references, or even discuss with peers before responding. This potentially leads to a more thorough and considered medical opinion.

Improved Accessibility for Your Patients: Patients don’t have to adjust their schedules, miss work, or travel for an in-person visit, unless necessary. Asynchronous text consultations are especially beneficial for those in remote locations.

More Efficient Use of Appointments: By diverting non-urgent cases or follow-up consultations to asynchronous channels, healthcare providers can manage their in-person appointments more efficiently, dedicating time and resources to patients who need immediate attention.

Documentation: Every Text Consultation is automatically documented, making it easier for both healthcare providers and patients to track symptoms, advice, and medical history. This permanent record can be instrumental in future consultations or treatments.

Economic Efficiency: Asynchronous consultations can often be more cost-effective for both healthcare providers and patients, reducing overheads and travel expenses respectively. Healthcare Providers can also specify a service charge for Text Consultations.

Empowering Patients: Being able to initiate a consultation at their convenience gives patients a sense of control over their healthcare. It encourages them to be proactive, seek clarification, and engage more deeply with their health decisions.

Safety in Times of Crisis: In situations like the global pandemic or natural disasters, asynchronous consultations ensure continuity of care while maintaining safety protocols, reducing the risk of disease spread or further injury.

In summary, Text Consultations are not only ideal for convenient and cost-effective management of follow-ups but they are also useful for starting a provider-patient relationship with potential patients online, who are searching for healthcare expertise that is not otherwise available to them.

Manage Text Consultations in Your Virtual Practice