Secure and Compliant Patient On-boarding

Ensure a smooth patient onboarding process while maintaining compliance and data accuracy.

• Flexible Registration Options: Patients can self-register or be added by administrators.
• Secure Verification: Patient accounts require email or phone verification for authentication. Enable 2FA support for patient user accounts
• Consent Management: Patients must e-sign Patient Terms & Consent before accessing services.
• Advanced Registration Settings: Control required fields during patient registration to align with operational needs.

Comprehensive Patient Administration

• Patient Categorization: Assign patients to relevant patient categories
• Provider Access Control: Restrict or grant specific patient record access to designated healthcare providers.
• Record Management: Update administrative details, such as demographics, insurance, or contact details.
• Export & Compliance: Export patient records securely and process data deletion requests in compliance with regulatory standards
• Customizable Settings: Configure patient record preferences and organizational policies.

Core Workflows

Reduce manual tasks and improve efficiency with integrated workflow management.

• Appointment Management: Schedule, confirm, reschedule, or cancel appointments for in-person and remote visits. Track no-shows and send automated reminders to minimize missed appointments.
• Billing & Payments: Generate invoices and bills, assign payment credits, and apply discount coupons. Accept online and in-person payments for consultations and additional healthcare services.
• Patient Support: Receive and manage incoming patient inquiries through a dedicated support chat on the patient portal.
• Service Requests: Send fulfilment service requests on prescriptions and lab orders to partner pharmacies and labs.

Automated Notifications & Communication

Enhance engagement and adherence with automated and custom communication tools.

• Reminders & Alerts: Confirmations and reminders for upcoming visits, notifications for payments, document availability and key events
• Health & Adherence Tracking: Encourage patient compliance with reminders for tracker updates.
• Custom Messaging: Communicate through email, SMS and WhatsApp notifications for personalized outreach for non-service communications.

Manage Your Patient Portal & Website with Ease

Manage a professional healthcare website that provides essential patient services and organizational information.

• Content Management System: Easily update website content with an intuitive editor.
• Provider & Service Listings: Showcase doctors, specializations, and available services.
• Multi-Location Support: Display clinic locations, departments, and contact details for better patient access.
• Support & FAQs: Offer self-service options to reduce administrative load.