Your Virtual Practice.  Your Plans.

Whether you are a Doctor, Clinic, Hospital, Caregiver or any allied healthcare service,
we’ve created the Virtual Practice keeping your needs in mind.

Monthly Pricing
Annual Pricingsave 10%Save over 25%
Team users
INR 980 / mo
USD 15 / mo
Paid annually
Buy Now
solo user
For organizations requiring advanced features and white-labelling
White -labelled Mobile App
To know more details

Additional charges apply for Video Streaming & SMS usage

Free unlimited patient users

Custom branded patient portal

With custom domain and attractive themes to showcase your practice


Automated patient notifications and reminders through SMS, email and
mobile app

Personal Health Records

Comprehensive patient health profile which can be updated and accessed anytime

Health Blog

Patient education through informative blog articles and health tips

Video Consultation

Telemedicine with appointment booking and post-session
consultation summary

Text Consultation

Patient health questions with options to include attachments like reports, images

Remote Monitoring

Customizable home care plans with health trackers to monitor patient health & intervention

Clinic Consultations

Appointment scheduling and management for clinic visits

Home Consultations

Support for health teams to schedule and co-ordinate
home visits

Coming soon!

Billing & Payments

Billing and payment gateway for patient engagement services, whether online or in-clinic


Standard prescriptions for clinic or online services which can be printed, saved or shared

Mobile Apps (iOS/Android)

Virtual Practice app for providers and ContinuousCare app for patients to access Virtual Practice services

Add On
In addition to your Solo or Team plans, you can also get your own white-labelled mobile app for your patients, which is, a custom branded version of our ContinuousCare patient app.
Starts at
INR 5500 per month, billed annually
(approx USD 84)
Your White-Labelled Mobile App For Patients
Your own branding
Personalized with your practice name, logo and details, making it easy for patients to install and access from their mobile homescreen
Personal Health Records
Convenient and secure access for your practice & patients to their health records and medical history
Text Consultations
A convenient way for patients to ask you their health questions directly and get their queries resolved
Appointment booking
Quick access to your practice for appointment bookings, confirmations and reminders to ensure your patients don’t miss their consultations
A great way to follow-up and keep track of patients between visits through real-time video consultations and sharing consultation summaries
Chronic Care Management
Enabling greater flexibility for patients to share health readings and stay on track with your remote monitoring plans
Mobile Payments
Your patients will be able to make payments for all of their virtual consultations and remote monitoring through your branded app
Push Notifications
Immediate and effective communication with patients through mobile notifications. Patients also automated reminders and alerts about appointments & consultations

Dr. Anita Krishnan

ENT specialist

"The easy navigation and inutuitive design makes me use the app to be in touch with my patients. One app and a smartphone is all I need. It's like my office in my palm."

Dr Madeleine Chew

General Practitioner

"Virtual Practice makes digitalizing medical records a breeze. The best feature though is their great support team!"

Dr. Vishal Rao

Head and Neck Oncologist

"An ideal fusion of technology and science that has interfaced to deliver quality health services and address the existing lacunae to assist the medical community thus creating the current state of art in mobile health."

Dr. Noble Zachariah

Internist and Diabetologist

"An excellent telemedicine tool!"

Dr. Gerard Saltibus MD

General Practitioner

"Allowing doctors to offer telemedicine, remote monitoring health plans, collect payments and the health blog are some of the best features of the Virtual Practice."

Frequently Asked Questions

How do we pay for our Virtual Practice?

You can pay for any subscription plan of your choice by credit card. The subscription payment should be made before expiry of the free trial of your Virtual Practice. The option to do this is available under your Virtual Practice Account Settings. Renewal payments will be charged to your credit card depending on your preferred billing frequency, either monthly/yearly.

Is there an additional cost for Video Consultation streaming?

Video streaming charges are applicable. The cost is US$0.005225 per streamed subscribed minute. Streamed subscribed minutes applies to the duration of time during which both participants are subscribing to each other's video stream. These costs only apply for actual sessions, with both participants involved. It will not apply if one participant starts streaming video but the other participant has not joined the call. So, for a video session of 15 minutes duration, the total streamed subscribed minutes = 2 x 15. The total cost of a 15 minute video session is thus: $0.005225/min x 2 x 15 = $0.15675. Overall usage costs will be invoiced at the end of every month, if applicable.

What are the additional costs for SMS Usage?

SMS sending costs apply for all SMS messages sent from your Virtual Practice, including automated event alerts and also custom messages. The cost of an SMS message depends on the location of the recipient. It is important to note that 1 SMS = 160 characters. So when sending custom SMS messages, if the message is, say 300 characters long, then it shall be considered as 2 SMS messages, by the SMS services. Overall SMS sending costs will be invoiced at the end of every month, if applicable. You can opt to turn off certain notifications in your Virtual Practice. Contact should you have any questions.

When we need to add more users, how is that billed?

You can add new users to your Virtual Practice any time you need to. If you are on monthly billing cycle, payments for new users who are added in the midst of a billing cycle, will be charged pro-rata for the rest of that billing cycle. If however you are on an yearly billing option, you can add as many new users as your current user slab supports, or you can choose to upgrade to the next user slab before adding more users.

We would like to have a custom branded Patient mobile app. How do we proceed?

The custom branded Patient mobile app is an add-on to your Virtual Practice. Email us at if you would like to avail of this option and we will walk you through the necessary steps. Once your custom app is ready to be published online for your patients to download, this add-on option will be invoiced to your account to be paid.

If we switch to another plan in the midst of a billing cycle will our payments be adjusted accordingly?

Yes, the payment amount already made towards the rest of the current billing cycle on your current plan will provide you with additional credits towards your next subscription, earning additional time on your next subscription plan.

Can we pay for the custom branded Patient mobile app on a monthly basis?

No, the custom branded Patient mobile app has only a yearly payment option

Can we cancel our subscription?

Yes, you can opt to cancel your Virtual Practice subscription at any time. Your current subscription will remain active till the end of the current billing cycle. If you wish to delete your Virtual Practice account before the end of your current billing cycle, contact us at There are no refunds on cancellation of a subscription.

After subscribing to one plan, is it possible to change to another plan?

Yes, it is possible to switch between subscription plans based on the needs of your business.

Is the custom branded Patient Mobile App available on all plans?

This is only available on the Enterprise plans. Contact us to know more

If we switch to another plan in the midst of a billing cycle will our payments be adjusted accordingly?

Yes, the payment amount already made towards the rest of the current billing cycle on your current plan, will provide you with additional credits towards your next subscription, earning additional time on your next subscription plan.

We understand that the Virtual Practice supports unlimited patient users. Is that correct?

Yes, you can have any number of patient users in your Virtual Practice.

Can the application be made available in my preferred language?

We currently support English, Spanish, Brazilian Portuguese, Thai and Russian. Please Contact Us to discuss your requirements.

Contact us

Need more help in choosing the plan suitable for your practice? Write in to us!

Your Name (required)

Your email (required)

Your Mobile(required)

Your Message