Category: Consultations

Use the Consultations feature to record, document, and process your healthcare service encounters with your patients. This is essential for your In-person Visits and Video Consultations, but can also be used for further documentation of asynchronous services such as Patient Questions or Remote Monitoring services. Viewing Consultations Under the main Consultations view, Providers can view […]

The Encounter Log is where you record your observations during the consultation with your patient. You can easily do this by recording the patient–provider conversation during an in-person encounter or by dictating an overview of the encounter, and then transcribing the conversation. You can also add text notes during the encounter, capturing observations and other […]

After logging the patient encounter under the Encounter Log, you can use the AI Scribe to draft a structured, professionally formatted clinical document. Drafting a New Document with AI Scribe: To create a new document: 1. Start by selecting the appropriate template, such as a SOAP Note or Patient Visit Summary, etc. Creating a Document […]

In situations where the Healthcare Provider cannot log an encounter, lacks sufficient credits, or the organization has disabled the AI Scribe functionality, or for any other reasons, the Type feature provides an alternative way to create consultation documents without using AI. You can create multiple consultation documents for a single patient encounter. Drafting a New […]

You can manage and prescribe medications directly from the Medication Prescription section in the consultation flow. Adding a Prescription in the Consultation flow: Start by clicking the Medication Prescription tab under “Orders & Actions.” This page shows all Current medications already recorded in the patient’s profile (if available). To prescribe from the existing list, simply […]

You can manage and add Test Requests for Patient users directly from the Lab Order section in the consultation flow. Add a Lab Order in the Consultation flow: Start by clicking the “Lab Order” tab under “Orders & Actions.” Adding a Lab Order in the Consultation Flow Add a New Lab Test by clicking on […]

The Billing section helps healthcare providers manage and track payment details related to each consultation. It provides a clear view of all billable services tied to the patient’s visit, including those linked to the appointment. If the consultation is linked to an associate appointment, the payment status for that appointment will be available in the […]

Once a consultation is complete, the next phase is to ensure the patient’s care journey continues smoothly. The Next Steps section allows healthcare providers to schedule follow-ups, assign monitoring plans, and set care goals—all from one place. Schedule a Follow-Up Appointment After completing the consultation and related documentation, the provider can schedule the next appointment […]

What’s New in Enhanced Consultations   AI Scribe Feature Automatically generate consultation notes from conversations with intelligent AI assistance that understands medical terminology and context. Multiple Documents Create multiple consultation documents with individual visibility settings for better organization and privacy control. Audio Transcription Record and transcribe conversations with advanced audio processing and real-time accuracy. Integrated […]

If you wish to record audio during your consultation, you will need to ensure that your microphone is enabled. If you’re seeing a warning in Virtual Practice that your microphone is not enabled, it means your browser is blocking audio input. To enable microphone access, please follow the steps below based on the browser you […]