Patients who are present in your Virtual Practice can access all the online healthcare features that you have set up and make payments for the services that you have configured. You can access the patients’ health records, keep constant check on their health tracker data, ensure easy follow-ups through Clinic or Video Consultations, Patient Questions and Remote Monitoring.

You can constantly engage with them through the above mentioned consultations and also choose to send them notifications via email or SMS, keeping them aware of any new review notes that were added by you or your team, if a patient question was answered, recent updates in the Virtual Practice etc.

Having Patients in the Virtual Practice

There are two ways to have patients in your Virtual Practice:

  • Self sign-ups: Patients who wish to register as a patient in your Virtual Practice can visit your patient portal website, click on the ‘Sign Up’ button, and enter some quick details in a form. Once they submit the form, a patient account will be created for them, in your Virtual Practice. The patient will receive an email or SMS notification, asking them to verify their email address or phone number. This will ensure lesser spams and other email address or phone number discrepancies.

    You can share your patient portal URL with your patients, by many innovative ways, like displaying the URL at your practice location, printing it on your official letterhead, business cards or prescription pads etc.

  • Health providers add patients: You or your staff user with an admin role, can manually add patients to the Virtual Practice, if you have their valid email address or phone number, or both. Just enter the details of the patient, the email address or phone number, date of birth (to verify their age), their gender (optional) and if the patient is already consulting with you at your practice, their Patient Medical Record Number. This will help you identify the patient easily, and access their medical history and other relevant details.

    You can also assign the patient to a particular category, if you have already created one. This will be helpful to filter out and search for patients. Once the patient has been added successfully, they will receive an email or SMS notification, asking them to verify their email address or phone number.