Template Library

Templates you create are added to your “My Template Library” My Template Library Your library may include: Templates you created, used or added to the library. Team templates that become part of your library once you use them or add them manually by clicking selecting “Add to My Library.” System templates provided by the platform, […]
Read More

Consultation Settings

The Consultation Settings page allows organizations and individual Healthcare Providers to configure how consultation features work. These settings influence everything from how encounters are logged, to how AI Scribe generates consultation documents, and how templates are managed. Note: There are two levels of configuration: Organization level for Admin users and Individual level for each Healthcare […]
Read More

Document Signing & e-Signature in Your Virtual Practice

Healthcare Provider’s signature play an important role in the documents generated within your Virtual Practice. Adding a signature not only authenticates the document but also assures patients of its validity. Whether it is a Consultation Note, a Prescription, or a Lab Order, including the provider’s signature ensures that these records are formally approved and compliant […]
Read More

Partner Pharmacy and Lab Feature

Virtual Practice Partner Pharmacy & Lab Feature Enable secure, streamlined collaboration with a Partner organization—directly from your Virtual Practice. This is an Early Access feature, enabled for selected customers upon their request. Early Access Secure Service Requests Fulfilment Current Capabilities Add Prescriptions during a Consultation. Learn more. Create Lab Orders during a Consultation. Learn more. […]
Read More

Enabling Microphone Access in Supported Browsers

If you wish to record audio during your consultation, you will need to ensure that your microphone is enabled. If you’re seeing a warning in Virtual Practice that your microphone is not enabled, it means your browser is blocking audio input. To enable microphone access, please follow the steps below based on the browser you […]
Read More

Managing Lab Orders for Patient Tests in Your Virtual Practice

The Lab Order feature enables a Healthcare Provider to order one or more lab or imaging tests for a patient while logging a patient encounter. The resultant lab order can be accessed by Healthcare Providers and personnel authorized to manage Lab Orders. Patients can access their own lab orders through the Patient Portal. Healthcare Providers […]
Read More

Managing Medication Prescriptions in Your Virtual Practice

You can easily create medical Prescriptions for patients, whether they are consulting with you online or visiting your clinic. Prescriptions can be saved digitally for future reference or printed on your clinic’s letterhead. Adding a Prescription During a Consultation While documenting a consultation, Healthcare Providers can directly add medications to the prescription flow. This ensures […]
Read More