Category: Billing and Payments

You can create a discount rule for users to avail themselves of discounts. To begin, click the ‘ADD DISCOUNT RULE’ button at the bottom of the dashboard. When creating a discount rule, you can define the following details: Basic Details: Enter the discount name, description, value, unique coupon code (4-10 alphanumeric characters), and an optional […]

The Discount Usage Report tracks the usage of a specific discount coupon, detailing which patient categories can access it and who has used it within a specified date range. The report provides essential information about the discount rule, including the Discount Name, Unique Code, Value, Recipients, and Expiry. This report helps you understand metrics such […]

Overview The Discount Management feature in your Virtual Practice aids in promoting your services and providing benefits to your patients, thereby incentivizing better engagement. The Discount Management feature allows you to create discounts for your services based on rules defining eligibility. Patients eligible for discounts can be notified through various channels and can easily use […]

The centralized, easy-to-use dashboard helps in managing and understanding the discount system within your Virtual Practice. This discount dashboard allows you to modify discount rules and view the status associated with each discount rule. The dashboard also provides options to track the usage report of each discount coupon, send notifications to patients about available coupons, and […]

Your Virtual Practice comes integrated with a complete payment system that enables you to set up payment charges for services you provide, create bills, accept payments online and view billing reports. The Virtual Practice supports the ability to set multiple currencies and multiple Payment Gateways under Payment Settings. You can also configure the Taxes into […]

Billing Reports generated for patients availing various services, can be exported in bulk, based on the applied filters. Once exported, the reports will be available to download as CSV format, for a limited time period. As some exports may take longer to process, the team user exporting the report and the Primary Account Owner will […]

Occasionally, appointments may need to be cancelled due to various reasons. In this case, if the patient has already paid for the service, the refund would be automatically assigned as credit points to the patient. The patient can then utilize the assigned credits for subsequent appointments. The automated refund credits feature helps to minimize actual […]

If your patients have booked (or been scheduled for) an appointment for Clinic Consultation in your organization, and are expected to pay when they come to the clinic, you will see a “Bill Consultation” button on the Appointment. Bill Consultation Trigger from Appointments list When the patient is at the clinic for the consultation and […]