The Lab Order feature enables a Healthcare Provider to order one or more lab or imaging tests for a patient while logging a patient encounter. The resultant lab order can be accessed by Healthcare Providers and personnel authorized to manage Lab Orders. Patients can access their own lab orders through the Patient Portal.

Healthcare Providers can add a Lab Order for the patient directly in the consultation flow.

Adding a Test Request

Fill in mandatory details such as the Test Category, Test Name and Priority, to add a test request:

• 📂 Test Category: Choose request for Lab Tests or Imaging Study.
• 🏷️ Test Name: Specify the name of the test, e.g. CBC Test, etc.
• 📝 Test Reason (Optional): Indicate the reason for ordering the test.
• ⏱️ Priority: Specify the priority of the test, i.e., Routine, Urgent, ASAP, Emergency.
• 📅 Due Date (Optional): Set a suitable date by which patients have to submit the test results or data.
• ℹ️ Supporting Info (Optional): Specify information that the Lab should know about the patient.
• 💬 Instructions to Patient (Optional): Add a note to patients, if you need to convey special requirements, which have to be adhered prior to the laboratory test.

Lab Order Document: View, Download, and Print as PDF

All Lab Order Documents have their content integrated into the standard PDF Document format supported in the Virtual Practice. Each document includes essential patient and provider information, along with your practice branding.

Details Covered in the Lab Order PDF

• Practice Header – Displays the configured Virtual Practice logo and the relevant Practice Location.
• Patient & Lab Order Summary – Includes patient’s name, age, biological sex, and contact information (by default).
• Main Content – Lab Order details displayed in a structured layout.
• Provider Details – Shows the provider’s signature, name, qualifications, and license number.
• Optional Disclaimer – The document can also include a standard Disclaimer content section to display any content that the customer chooses to display there. This content will apply consistently across all Lab Order Documents in the Virtual Practice.

Viewing, Downloading, and Printing as PDF

• ✅ View the Lab Order directly in the Virtual Practice platform
• ⬇️ Download the document as a PDF for record keeping
• 🖨️ Print a hard copy easily from the PDF Preview

Managing and Accessing Lab Orders

The added Lab Tests will appear in the Lab Order section of the patient’s PHR, and patients can access their Lab Orders anytime by logging in to the Patient Portal. Besides Healthcare Provider, administrative team users with the Patient Service Coordinator or Lab Admin roles can view, download and print Lab Orders generated by Healthcare Providers.

If the patient is at the clinic, the lab order can be printed and handed over to the patient by authorized staff. Alternatively, if the patient is at home, the same order is accessible to them and they can download, print, and hand it over to the laboratory or imaging center.

In addition, the Partner Lab feature (currently in early access) allows Lab Orders from a Virtual Practice to be sent directly as Service Requests to a Partner Lab. Each partner is set up with a linked instance, enabling them to securely receive and fulfill these requests.

For any questions or assistance, please contact us at support@continuouscare.io