Configuring Chat Support in your Virtual Practice

Provide real-time support to your patients with the chat support feature in your Virtual Practice. Once enabled, registered patients will be able to reach out to your support team for help, through the Patient Portal. This feature allows synchronous and asynchronous conversations with your patients and they are notified via email, when your support team […]
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Viewing Patient Registration Reports

Patient Registration Reports help you collect necessary information to analyse new patient signups, primarily, daily registrations and the context of patient registration. Authorized team users can filter and retrieve patient registration data within a specific period. The report also displays a graphical representation of patient registrations per day, within the selected period. Patient Registration Report […]
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Creating Lab Orders

The Lab Order feature enables a healthcare provider to order one or more lab or imaging tests for a patient, while logging a patient encounter. The resultant lab order can be accessed by healthcare providers and personnel authorized to manage lab orders. Patients can access their own lab orders through the Patient Portal. Lab Order […]
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Managing Family Accounts

The Family Accounts feature helps patients manage the accounts of dependent family members, for e.g. minor children or elderly, who cannot operate their own accounts or may need help to do so.  It allows the Primary patient User, to set up dependent User Accounts for up to 6 family members, under his/her own account and […]
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Managing Prescriptions

To facilitate administrative functions, all prescriptions issued to patients by Healthcare Providers, can be viewed under the main Prescriptions section. Prescriptions can be filtered based on Healthcare Providers or by patient Name/ID/Email/Phone number. It also allows you to filter out prescriptions generated within a specific date range. Clicking on a particular prescription gives the detailed […]
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Adding Patients to the Virtual Practice

Patients who are present in your Virtual Practice can access all the online healthcare features that you have set up and make payments for the services that you have configured. You can access the patients’ health records, keep constant check on their health tracker data, ensure easy follow-ups through Clinic or Video Consultations, Patient Questions […]
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Updating a Patient’s Personal Health Records

If your patients have signed up with your Virtual Practice, their details will be available to you under the Patients section. You can also add existing patients or even have staff add new patients visiting your clinic to your Virtual Practice. View of all Virtual Practice patients Updating Medical Records If you’d like to update […]
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Setting Up Frequently Prescribed Medications

The Virtual Practice makes it easy to handle your patient prescriptions. You might find that you often prescribe the same medications to many of your patients with similar health conditions. Rather than having to enter these medication details each time for every prescription, you can now create a Frequently Prescribed Medication list. This can be […]
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Creating Patient Categories

It is possible to categorize patients for better organization on your Virtual Practice. You can define categories based on patient’s age, gender, health conditions, location etc. Defining patient categories helps you manage your patients – allowing you to communicate independently to each group with specific notifications, send information relevant to them or simply allows you […]
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