Category: Managing Patients and Patient Encounters

Patient Registration Settings The Patient Registration Settings in your Virtual Practice empower you to tailor the patient registration experience to suit your organization’s needs. This includes settings for account approval protocols, self-sign-up options, registration form fields, e-signature requirements, and customized messages for self-sign-up forms. With these settings, you have complete control over how new patients […]

Introduction Let your patient portal visitors know how popular your service is and how recommendable you are by furnishing their testimonials. The Testimonials Dashboard in your Virtual Practice allows administrators to manage and display testimonials on the Patient Portal website and mobile applications. Feedback can be collected from patients regarding Video and In-Person Consultations, Healthcare […]

Introduction The Patient Feedback Dashboard, accessible from the ‘Reports’ tab in the Admin Portal, is a valuable tool for Admin users to monitor and manage feedback provided by patients regarding the services offered by your Virtual Practice. This dashboard provides real-time access to direct patient feedback and offers insights into patient satisfaction and preferences. The […]

Introduction Patient Feedback in healthcare systems is extremely useful in the collection and analysis of data on the performance of healthcare providers, facilities, and systems. This provides information on the quality of care being provided, patient outcomes, and areas for improvement. And can be used by your organizations to identify and address issues, improve patient […]

Patients in the Virtual Practice can currently log in to their patient accounts using their registered email address or phone number. When creating a patient account, it is important that at least the email address or phone number be provided and verified by the user. This is necessary in order for the patient to continue using their patient account […]

The Virtual Practice has the option for patients to request the deletion of their Patient account. At present, Patients can request account deletion from the mobile app and the corresponding request will be received in the Admin Portal. Below steps will assist you in knowing more about this: The account deletion request can be submitted […]

Patient Registration Reports help you collect necessary information to analyse new patient signups, primarily, daily registrations and the context of patient registration. Authorized team users can filter and retrieve patient registration data within a specific period. The report also displays a graphical representation of patient registrations per day, within the selected period. Patient Registration Report […]

The Lab Order feature enables a healthcare provider to order one or more lab or imaging tests for a patient, while logging a patient encounter. The resultant lab order can be accessed by healthcare providers and personnel authorized to manage lab orders. Patients can access their own lab orders through the Patient Portal. Lab Order […]

The Family Accounts feature helps patients manage the accounts of dependent family members, for e.g. minor children or elderly, who cannot operate their own accounts or may need help to do so.  It allows the Primary patient User, to set up dependent User Accounts for up to 6 family members, under his/her own account and […]

To facilitate administrative functions, all prescriptions issued to patients by Healthcare Providers, can be viewed under the main Prescriptions section. Prescriptions can be filtered based on Healthcare Providers or by patient Name/ID/Email/Phone number. It also allows you to filter out prescriptions generated within a specific date range. Clicking on a particular prescription gives the detailed […]