Text Consultations Archives - ContinuousCare Virtual Practice

Managing Text Consultation Settings for each Healthcare Provider

You can configure Text Consultation services settings of each healthcare provider, i.e., whether he/she supports Text Consultation Services and also define service charges of each provider, who is enabled to support Text Consultation services. Enabling Text Consultation Services for each Healthcare Provider To enable Text Consultation services for a healthcare provider: Navigate to Settings → […]

Configuring Tax Rates for services

After setting the rates of services in your practice, you would need to define applicable tax rates for the services. To configure taxes for Clinic & Video Consultations, navigate to Payment Settings → Tax Rates under your main Settings. Specify tax rates of Clinic or Video Consultation services by clicking the indicated icon below and […]

Setting up Text Consultations Service in your Virtual Practice

The Text Consultations or Patient Questions feature is an asynchronous online healthcare service that enables your patients to ask questions about their health concerns to healthcare providers in your Virtual Practice. Unlike clinic visits and video consultations, it does not require the healthcare provider to be available for immediate response, instead the patient is clear […]

Benefits of Using the Virtual Practice to Handle Text Consultations from Your Patients

Patients always have questions about their health conditions, medical treatments, symptoms, medication side effects and many other issues. Rather than having patients interrupt you at inconvenient timings with questions over phone calls, emails and now even social media, you can now use Patient Questions on the Virtual Practice, to manage this better. The Virtual Practice […]

Managing and Answering Patient Text Consultations in the Virtual Practice

All the questions that patients of your Virtual Practice have asked through the patient portal or patient mobile app can be viewed under the Text Consultations section. They are accessible only to authorized staff members of your practice. The listing shows the status of all the questions and thus helps you to decide which ones need […]

How Do Patients Ask & Pay for Text Consultations in the Virtual Practice

Once you have set up the Text Consultations service in your Virtual Practice, patients can send in their health related queries and pay for it online, through the patient portal. They can also use the free patient mobile app to do this. Text Consultations Web View Text Consultations Mobile View When asking a question, patients can optionally attach […]