Appointment Calendar Settings

You can use the Appointment Calendar settings to control the display range of the Appointment Calendar on your Portal Manager. Set the typical ‘start of day’ and ‘end of day’ timings of the calendar, within which the services defined are normally provided. Appointment Calendar Slot Duration Configuring Appointments Calendar Settings From Settings → Appointment Calendar […]
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How Video Consultations Work in the Virtual Practice

Video Consultations are ideal for patient encounters where an in-person visit is not necessary or not immediately possible.  The Virtual Practice supports a user-friendly video consultation feature for healthcare providers and patients. It only takes under a minute to setup Video Consultations to work in your Virtual Practice (web and mobile) 1) Booking a Video Consultation […]
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Video Consultations on the Virtual Practice Mobile App

In addition to the web, you can carry out Video Consultations with your patients on the Virtual Practice mobile app as well. Video Consultation settings You can set up Video Consultation for your Virtual Practice from the mobile app too. This includes defining time slots, duration and cost for Video Consultation sessions. If you have […]
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How to View and Confirm a Video Appointment

The Virtual Practice displays all your appointments in a calendar format. The appointment calendar shows you all your in-clinic and video appointments for the day, week or month. To view new video appointments, select the Appointment option on your Virtual Practice main menu and the calendar should be visible to you. Select Video to selectively […]
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How to resume a Video session if it is interrupted

Sometimes, technical issues at your end or at your patient’s end may cause your Video Consultation session to get interrupted. But your session can just as easily be resumed. If your Video Consultation was interrupted due to a poor connection, the session will automatically attempt to reconnect. Once the connection is established, you will be […]
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