Setting up Your Virtual Practice for Video Consultations

A Video Consultation is online video session with your patient, which is useful for patients needing to follow up quickly and conveniently with you, in situations where they may not need to or may not be able to meet with you in person. Your patients can book appointments and pay you online for Video Consultations. […]
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Appointment Calendar Settings

You can use the Appointment Calendar settings to control the display range of the Appointment Calendar in your Virtual Practice. Set the typical ‘start of day’ and ‘end of day’ timings, within which the services defined within the Virtual Practice are normally provided. The Calendar Time Slot setting defines the display of time slot rows […]
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Benefits of Using the Virtual Practice for Patient Video Consultations

As a busy healthcare provider, you may feel that you cannot find time to support Video Consultations for your patients.  Or perhaps you have already tried using Skype or Hangouts to support video sessions with your patients but find that you run the risk of being disturbed at any time.  The good news is that your Virtual […]
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How Video Consultations Work in the Virtual Practice

Video Consultations are ideal for patient encounters where an in-person visit is not necessary or not immediately possible.  The Virtual Practice supports a user-friendly video consultation feature for healthcare providers and patients. It only takes under a minute to setup Video Consultations to work in your Virtual Practice (web and mobile) 1) Booking a Video Consultation […]
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Video Consultations on the Virtual Practice Mobile App

In addition to the web, you can carry out Video Consultations with your patients on the Virtual Practice mobile app as well. Video Consultation settings You can set up Video Consultation for your Virtual Practice from the mobile app too. This includes defining time slots, duration and cost for Video Consultation sessions. If you have […]
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How to View and Confirm a Video Appointment

The Virtual Practice displays all your appointments in a calendar format. The appointment calendar shows you all your in-clinic and video appointments for the day, week or month. To view new video appointments, select the Appointment option on your Virtual Practice main menu and the calendar should be visible to you. Select Video to selectively […]
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How to resume a Video session if it is interrupted

Sometimes, technical issues at your end or at your patient’s end may cause your Video Consultation session to get interrupted. But your session can just as easily be resumed. If your Video Consultation was interrupted due to a poor connection, the session will automatically attempt to reconnect. Once the connection is established, you will be […]
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