Category: Getting Started

Effective from 28 June 2023, users with very old browsers may experience errors while accessing our platform. This change is due to our infrastructure provider disabling support for browser clients using TLSv1 and TLSv1.1 protocols. Transport Layer Security (TLS) protocols play a crucial role in securing data transmission over the Internet. By discontinuing support for […]

After signing up for an account, here are a few things you can do to get your Virtual Practice up and running for your practice, team users and patients. Set up your Patient Portal Your Virtual Practice comes with a web patient portal, which is like your very own website for your patients, where they […]

The Home page serves as the initial point of entry for visitors to your website. This page provides a brief overview of your website, its Providers, Practice Locations, Blogs and User testimonials. Visitors can navigate other sections of the website using this page. To set up, go to the ‘Home page Setting’ in the Web […]

Your Virtual Practice comes with a Patient Portal Website, which is like your very own website for your patients, where patients can register with your Virtual Practice and access all information about your Virtual Practice, healthcare providers, book appointments, the online Healthcare services, Blogs and Care Plans that you have set up. They can also […]

Banners are a great way to showcase important information or featured content on your website. With the Banner Settings, you can easily add and customize Banners to enhance the visual appeal of your website. To customize the Banners on your website, follow these steps: To access the Banner Settings, log in to your Patient Portal […]

The About Us page serves as a comprehensive source of information for visitors, providing details about your field of expertise and the facilities and services offered by your Virtual Practice. To display the About Us page on the Patient Portal Website, simply enable the corresponding checkbox in the Page Settings of the Patient Portal Website […]

The Treatments page showcases the key features, valuable information, and specialized treatments offered by your Virtual Practice to visitors of your Patient Portal Website. This page provides a clear understanding of the linked treatments, related Treatments, and unique features that set your Virtual Practice. By visiting the Treatments page, users can gain valuable insights into […]

With our white-labelling solutions, you can incorporate your own brand to your Virtual Practice. This includes complete rebranding of the telemedicine platform with no trace of ContinuousCare in the web and mobile application interfaces (if applicable). What does white-labelling your Virtual Practice mean? When you sign up for a Virtual Practice account, your Virtual Practice […]

Once you have signed up for your Virtual Practice, you are provided with a Patient Portal, through which patients can register to your Virtual Practice, book appointments and access the configured services. It also comes with an easy-to-use Virtual Practice Manager for healthcare providers and other team users, which is used to provide healthcare services, […]