Setting Up Contact Us Page

Contact Us Page enables users to access your business information and reach out to you. It allows visitors to connect with the business or organization, making it an easy and accessible means for users to ask questions and seek information. To activate the Contact Us page on your Patient Portal Website, navigate to web patient […]
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Browser Update for Uninterrupted Platform Access

Effective from 28 June 2023, users with very old browsers may experience errors while accessing our platform. This change is due to our infrastructure provider disabling support for browser clients using TLSv1 and TLSv1.1 protocols. Transport Layer Security (TLS) protocols play a crucial role in securing data transmission over the internet. By discontinuing support for […]
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Setting Up About Us Page

The About Us page serves as a comprehensive source of information for visitors, providing details about your field of expertise and the facilities and services offered by your Virtual Practice. To display the About Us page on the Patient Portal Website, simply enable the corresponding checkbox in the Page Settings of the Patient Portal Website […]
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Setting Up Treatments Page

The Treatments page showcases the key features, valuable information, and specialized treatments offered by your Virtual Practice to visitors of your Patient Portal Website. This page provides a clear understanding of the linked treatments, related Treatments, and unique features that set your Virtual Practice. By visiting the Treatments page, users can gain valuable insights into […]
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Setting Banners on the Patient Portal Website

Banners are a great way to showcase important information or featured content on your website. With the Banner Settings, you can easily add and customize Banners to enhance the visual appeal of your website. To customize the Banners on your website, follow these steps: To access the Banner Settings, log in to your Patient Portal […]
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Setting Up the Home Page for your Patient Portal Website

The Home page serves as the initial point of entry for visitors to your website. This page provides a brief overview of your website, its Providers, Practice Locations, Blogs and User testimonials. Visitors can navigate other sections of the website using this page. To set up, go to the ‘Home page Setting’ in the Web […]
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Setting up the Patient Portal Website

Your Virtual Practice comes with a Patient Portal Website, which is like your very own website for your patients, where patients can register with your Virtual Practice and access all information about your Virtual Practice, healthcare providers, book appointments, the online Healthcare services, Blogs and Care Plans that you have set up. They can also […]
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How to Set Up Video Consultations

The steps below will assist you in setting up Video Consultation services in your Virtual Practice so that Appointments may be Set for or Booked by your patients. Enabling Video Services Video Consultation service can be enabled from Settings → Services → Video Consultation Services, through your Portal Manager. Once enabled, patients can start booking appointments […]
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White-Labelling your Virtual Practice

With our white-labelling solutions, you can incorporate your own brand to your Virtual Practice. This includes complete rebranding of the telemedicine platform with no trace of ContinuousCare in the web and mobile application interfaces (if applicable). What does white-labelling your Virtual Practice mean? When you sign up for a Virtual Practice account, your Virtual Practice […]
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How do I access my Provider and Patient Portals?

Once you have signed up for your Virtual Practice, you are provided with a Patient Portal, through which patients can register to your Virtual Practice, book appointments and access the configured services. It also comes with an easy-to-use Virtual Practice Manager for healthcare providers and other team users, which is used to provide healthcare services, […]
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