White-Labelling your Virtual Practice

With our white-labelling solutions, you can incorporate your own brand to your Virtual Practice. This includes complete rebranding of the telemedicine platform with no trace of ContinuousCare in the web and mobile application interfaces (if applicable). What does white-labelling your Virtual Practice mean? When you sign up for a Virtual Practice account, your Virtual Practice […]
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How do I access my Provider and Patient Portals?

Once you have signed up for your Virtual Practice, you are provided with a Patient Portal, through which patients can register to your Virtual Practice, book appointments and access the configured services. It also comes with an easy-to-use Virtual Practice Manager for healthcare providers and other team users, which is used to provide healthcare services, […]
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Setting up an SMS Gateway Account for Your Virtual Practice

Your Virtual Practice has the provision to send automated and custom notifications/reminders to patients and healthcare providers. In order to send and receive notifications globally, you will first need to set up an SMS gateway account. For Non-Enterprise customers The default SMS Gateway Provider integrated with your Virtual Practice account is a third party vendor, […]
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Getting Started With Your Virtual Practice

After signing up for an account, here are a few things you can do to get your Virtual Practice up and running for your practice, team users and patients. Set up your Patient Portal Your Virtual Practice comes with a web patient portal, which is like your very own website for your patients, where they […]
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Managing Your Practice Locations

A Practice Location represents your place of business. It is possible to define which services and Providers are available at each Practice Location. Consultation Notes and Billing are associated with a Practice Location. By default, your Portal Manager has one main Practice Location and can choose to add more. Setting up your Practice Locations It […]
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Setting Up Your Clinic Services

If you provide clinic based services to your patients such as clinic consultations and other in-person services that require scheduling time with a healthcare provider, those can be set up under Clinic Services.  Once you have setup these services, your patients can book appointments and pay for the services online. If you have more than […]
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Setting up Video Consultations

A Video Consultation is online video session with your patient, which is useful for patients needing to follow up quickly and conveniently with you, in situations where they may not need to or may not be able to meet with you in person. Your patients can book appointments and pay you online for Video Consultations. […]
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Adding Team User Accounts and Profiles

You can add team users members to your Healthcare team from your Portal Manager, should you choose to. Team users who are added can be assigned to monitor patient health trackers within remote monitoring plans, to reply to patient questions and to attend to clinic and video consultations with patients. The details of your team […]
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Defining Offered Services and Timings of your Healthcare Providers

In order for patients to book appointments, you will need to define the supported services types (Video, Clinic and Text Consultations) of healthcare providers, specify availability timings and the services they support during those timings. Healthcare Provider Settings Enabling Supported Services of a Healthcare Provider To enable Video, Clinic and Text Consultation services for a […]
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Helping Your Patients to Use the Virtual Practice

Once your Virtual Practice is set up, let patients know about it so that they can connect and engage with you online or on their mobile using your Patient Mobile app. Getting patients to use your web portal Give your patients the option to connect with you online, through your Patient Portal. This way, they […]
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